What is Lifeline?
Lifeline is a government benefit program that provides discounts on monthly telephone service for eligible low-income subscribers to help ensure they can connect to the nation’s communications networks, find jobs, access health care services, connect with family and their children’s schools, and call for help in an emergency. Lifeline is supported by the federal Universal Service Fund (USF).
You must use your StandUP Wireless Lifeline service at least once during any 30 day period by completing an outbound call or text message, using your data plan, or purchasing additional minutes or data from the Company to keep your account active. If your service goes unused for 30 days, subject to a 15-day cure period during which you may use your service, you will no longer be eligible for Lifeline benefits and your service will be deactivated (allowing only 911 calls and calls to the Company’s customer care center).
- Non-Transferable Benefit
- One (1) Lifeline Phone Per Household Limit
- Important Disclosures & Authorizations
What Benefits Are Available Under the Lifeline Program?
Lifeline provides discounts on monthly telephone service (wireline or wireless) for eligible subscribers. Federal rules prohibit eligible low-income subscribers from receiving more than ONE Lifeline service per household. That is, eligible low-income subscribers may receive a Lifeline discount on either a wireline or a wireless service, but may not receive a Lifeline discount on both services at the same time. Additionally, only ONE Lifeline service may be obtained per economic household. A “Household” is defined, for the purposes of the Lifeline Program, as any individual or group of individuals who live together at the same address AND share income and expenses. However, Lifeline support is available to eligible low-income subscribers living in group living facilities. Lifeline applicants may demonstrate when initially enrolling in the program that any other Lifeline recipients residing at their residential address are part of a separate household by completing the one-per-household worksheet. Eligible Lifeline Subscribers will receive a free handset with calling features and 500 Minutes, unlimited texting and 500 MB of data each month of service OR receive a discount from any premium plan.*
* Except CA and NE
WHO IS ELIGIBLE?
Lifeline Eligibility criteria:
Supplemental Nutrition Assistance Program (SNAP) (Food Stamps); Supplemental Security Income (SSI); Federal Public Housing Assistance (Section 8); Veterans Pension and Survivor’s Benefit; Medicade.
- 135% of Federal Poverty Guidelines or Below
- 150% of Federal Poverty Guidelines or below: CA,MI
- Additional State Programs may apply in CA,MI,WI,UT
WHAT’S INCLUDED?
Free smartphone, 500 minutes, unlimited text, 500 MB data every month.*
Free! Call Waiting, Long distance, voicemail, Caller ID
We will not offer additional plans like the Premium plans listed currently.
* Except CA and NE
How do I apply?
Applying for Standup wireless is simple. Enter your zip code and click GO! Or call us at 1-800-544-4441.
How do I renew?
You must re-certify your eligibility annually to continue enrollment in the Stand UP Wireless Lifeline Program. To recertify by phone,
call the StandUP Recertification Hotline at 1-888-966-9093.
Download a recertification form Click here
Email completed form to:
lifeline@standupwireless.com
or mail to:
StandUP Wireless
PO Box 2148
Norcross, GA 30091
To recertify online Click here
FAQ’s
Referral Rewards
Want FREE Minutes?
You will get 100 Free bonus minutes for each person you refer to StandUP Wireless. It’s easy! Just tell as many people as you can about StandUP Wireless Lifeline Program’s FREE phone service. Make sure you give them your name and number. When they sign up for service and mention your name and StandUp wireless number, we will give YOU 100 FREE Bonus Minutes!